EVUNIA · BUYING GUIDE

Buying a Wig as a Gift? Choose Together and Check the Return Clock

Choose the wig with the recipient before placing a gift order, and plan for them to check it promptly after delivery. The person paying, the person opening the parcel and the person wearing it may be different people. Agree who will keep the order confirmation and contact the store if something needs attention. At EVUNIA, the published return-request window runs from delivery, so saving the parcel unopened for a later celebration can use up that time.

1. Agree on the exact choice before making the purchase

Start by asking whether a wig is a welcome gift and how involved the recipient wants to be. Offer a budget and a chance to choose together if you do not already have a specific request. A photo of their current hairstyle does not establish what they want to wear next. Let them decide what fit details or personal information they wish to share; a public comment is not the place for private measurements or an address.

Save the exact product link, selected color-and-cut option, stated length and quantity in one shared note. For example, the Aurora CF030-01 option is listed as Golden Mixed Layers, 16 inches, at $199 on October 26, 2026. Those details identify a choice; they do not establish that it fits the recipient. Use the head-measuring guide and ask for the selected cap's actual fit information before ordering.

Send the recipient the same selected-option page you intend to buy, including its care information. Ask whether they want that cut as supplied or are already planning an alteration. A fringe trim, lace cut or color change is a separate decision. Do not promise that an adjustment will be possible or that the store will supply extra accessories, special gift packaging or a gift receipt. Ask about any service you need before relying on it.

2. Coordinate delivery, inspection and the original payment record

Choose a delivery address and contact details that the intended recipient has agreed to use. Decide who will notice the delivery and pass on the confirmation promptly. EVUNIA's return policy gives 14 calendar days after delivery to request a return. It does not say that a birthday, holiday or the date someone opens a present restarts that clock. If the planned handover is much later, reconsider the purchase timing rather than assuming an extension.

For voluntary change-of-mind returns outside overriding statutory cancellation rights, keep the wig unused, unwashed and unaltered, with lace uncut and original packaging retained. The buyer pays direct return postage, and there is no restocking fee. Ask how the recipient may inspect the item while deciding whether to keep it. If the received option appears wrong or defective, keep it unchanged and contact the store with the order reference and photos; confirmed shipping errors or faults have a separate necessary-postage arrangement. UK and France statutory provisions remain as published.

Keep the order confirmation, chosen option and delivery date accessible to the person handling any follow-up. Use [email protected] or the store's WhatsApp link and ask who should make the request when buyer and recipient differ. An approved refund goes to the original payment method; do not promise cash or a refund to the recipient's own card. Never pass on payment passwords, verification codes or a full card number. This is a plan for coordinating the gift, not confirmation that a particular return or recipient authorization has been accepted.